Customer Care

Whatever your concern, whatever your skin type, it is our goal at Emma Cardinelli Skincare to offer you the tools and tips necessary for a healthy complexion. We care about your skin and Emma's dedicated Skin Health Experts are committed to finding solutions to address your skin health concerns. Our Skin Health Experts are available to assist with...
    • Skincare evaluations and personalized recommendations
    • Detailed product information
    • Delivery questions
    • Exchange and return queries
    • Placing orders

To speak with a Skin Health Expert by phone, please call 800-984-EMMA (5283).

    • Monday - Friday 9 AM to 5 PM PST
    • Saturday and Sunday, Closed
Customer Service offices will be closed on the following holidays:
 
    • Friday, January 1st, 2016 - New Year's Day
    • Monday, January 18th, 2016 - Martin Luther King Day
    • Monday, February 15th, 2016 - President's Day
    • Monday, May 30, 2016 - Memorial Day
    • Monday, July 4th, 2016 - Independence Day
    • Monday, September 5th, 2016 - Labor Day
    • Wednesday, November 23rd, 2016 - Thanksgiving Eve (Open: 9 AM to 1 PM)
    • Thursday, November 24th, 2016 - Thanksgiving Day
    • Friday, November 25th, 2016 - Thanksgiving Day (Post)
    • Friday, December 23rd, 2016 - Christmas Eve (Open: 9 AM to 1 PM)
    • Monday, December 26th, 2016 - Christmas Day 
    • Friday, December 30th, 2016 - New Year's Eve (Open: 9 AM to 1 PM)
    • Monday, January 2nd, 2017 - New Year's Day 

You may also email CustomerCare@emmacardinelli.com or click here for the online contact form.

Call UsCall Us: 1-800-984-5283

Talk to a Skin Care Health Expert.

    • Monday through Friday, from 9 AM to 5 PM PT.
    • Saturday and Sunday, Closed

Email Us:

Questions, concerns or comments...

  • Please provide us with all relevant details.
  • Please allow up to 24 business hours.
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